ORDERING INFORMATION

TO ORDER: All sales are subject to the item still being available. Items are reserved on a first-to-order basis. Ordering may be done either by phone, email, fax, postal mail. Please provide telephone number or email address where you can be reached. An invoice will be sent, listing the items you requested that were available at the time the order was received. Books will be shipped upon receipt of payment.

FORMS OF PAYMENT ACCEPTED: Postage is added to the price. Customers residing in the USA can pay by personal check, cash (in person only), money order, VISA or MASTERCARD, Paypal. For credit card payments we require card number, expiration date, 3-digit security code, billing address (not a PO BOX) where your credit card bills are mailed, your telephone number. This information can be faxed or phoned to this number 503-246-2752, or you can mail or email it to us. Customers residing outside the USA can pay with cashier's cheque in $USA, direct bank wire transfer, VISA, Mastercard, or Paypal.

POSTAGE CHARGES: Customer is to pay postage, insurance, and tracking expenses (elective or required). For items that exceed $100, we require insurance or signed/registered tracking. We let the customer choose the type of shipping: USPS Media Mail, USPS Priority Mail, USPS international M-BAG air mail (by far the cheapest for heavy parcels where first 11 pounds = 4.9 kg costs $43.45 & $3.95 for each additional pound to Western Europe & UK; $36.85 & $3.35 each additional pound to Canada; $66.00 + $6.00 to Australia and Japan; $63.25 + $5.75 to New Zealand). International surface mail is no longer offered by the USPS. Private carriers such as UPS, FEDEX, DHL can be employed, but in most cases they cost more than USPS services. We charge only the actual cost of shipping which we will quote to customers. Note to foreign buyers: USPS is almost always cheaper than the private shippers, though some special deals are beginning to be offered.

RETURN POLICY & REFUNDS: Books may be returned for any reason within 10 days of receipt for full refund or credit. This applies only if the book has not been altered, damaged or reduced in any way from the condition in which it was sold by JP Mountain Books. Refund will be issued only after the book has been returned and the condition/completeness of the book has been verified. Please contact us before attempting to return the book. Buyer pays shipping & insurance costs for a returned book. This amount will be refunded if JP Mountain Books incorrectly described the condition or contents of the book.


CONTACT INFORMATION

  • e-mail: order@jpmountainbooks.com
  • tel: 503-246-2752
  • mail:
    JP BOOKS
    PO BOX 10884
    PORTLAND OREGON 97296
    USA
  • click here to return to JP Mountain Books home page